This website is operated by Puppets Magic Studio Ltd and whose registered address is Unit 318, Pill Box Studios, 115 Coventry Road, London, E2 6GG, United Kingdom (“We”) are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting www.puppetsmagic.co.uk (“our website”) you are accepting and consenting to the practices described in this policy.

Types of information we may collect from you

We may collect, store and use the following kinds of personal information about individuals who visit and use our website:

Information you supply to us. You may supply us with information about you by contacting us via our website. For instance, this includes information you provide to us when you contact us through our email address. The information you give us may include your name, address, e-mail address and phone number.

How we may use the information we collect

We use the information in the following ways:

Information you supply to us. We will use this information:

  • to provide you with information and/or services that you request from us;
  • to perform any applicable contractual obligations to you;
  • in order to establish, exercise or defend our legal rights or for the purposes of legal proceedings; or
  • when the use of the information is necessary to our legitimate interests, for instance:
    - for the administration and operation of our business;
    - monitoring the use of our copyrighted materials.
  • Disclosure of your information

    We may at times require to share your personal information with third parties in order to fulfill our legitimate business interests or to provide services to you (i.e. our accountants, shipping agent, contractors). We otherwise do not rent, sell or share personal information about you with other people or non-affiliated companies.  We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.

    Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

    Third party links

    Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Further information regarding third party links can be found on our third party link disclaimer here.

    Your rights – access to your personal data

    You have the right to ensure that your personal data is being processed lawfully (“Subject Access Right”). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to: Puppets Magic Studio Ltd, Unit 318 Pill Box Studios, 115 Coventry Road, London, E2 6GG, United Kingdom. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you. If you have a complaint about how we have used your information, you have the right to report to the UK Information Commissioner’s Office (ICO).

    More information about your rights can be found on the UK ICO website (https://ico.org.uk).

    Changes to our privacy policy

    Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

    Contact

    Questions, comments and requests regarding this privacy policy are welcomed and should be emailed to studio@puppetsmagic.co.uk.